Frequently Asked Questions
Everything you need to know about our sweet treats for your feet.
How long will it take to receive my order?
Since many of our products are handmade to order, please allow 2-4 weeks for production and shipping inside the US. International delivery times may vary based on your location and customs processing.
Are your shoes actually wearable or just for display?
While our designs look good enough to eat, they are 100% wearable fashion pieces! We use high-quality materials to ensure that our 'dessert-inspired' heels and flats are as comfortable as they are stylish.
What is your return policy?
We offer returns on unworn items in their original packaging within 14 days of delivery. Please note that custom-made orders are final sale and cannot be returned or exchanged.
Do you ship internationally?
Yes, we ship our sweet styles worldwide! Shipping costs and estimated delivery dates will be calculated at checkout based on your specific country.
How do I care for my Shoe Bakery products?
To keep your shoes looking fresh, we recommend wiping them gently with a damp cloth. Avoid harsh chemicals or submerging them in water, as this can damage the decorative 'icing' and details.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay installments for those who want to buy now and pay later.